A Place for Sharing and Inspiration

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A Place for Sharing and Inspiration

Wednesday, September 29, 2021

Tip - How to set up a Condition in Power Automate flow to check if "the field is empty"


Scenario:sometimes, we have to check if the field contain data or is empty under the Condition action in a Power Automate flow, and we may be confused about which expression should be used to set up the condition. Reference material from MicrosoftIf you use logical functions...

Monday, September 27, 2021

Thursday, September 23, 2021

Tip-How does Case Resolution Dialog interact with the Case record and the Business Process flow


The FactWhen resolving a case record, the user will normally click on the "Resolve Case" button on the ribbon, which will trigger the Case Resolution Dialog box to open.After capturing the additional details and resolving the case (by clicking on Save & Close) from...

Saturday, September 18, 2021

Tip - Business Process flow does not appear in the unified interface


Scenario:A new Business Process flow called "Test BPF for case" is just created on Case entity, however, we cannot find it from Unified Interface. we can only find Phone to Case process BPF now.Solution #1:Go to Advanced Settings -> Security -> Security Roles, then...